1. About These Terms
By using this website or placing an order you agree to these Terms of Service together with our Privacy Policy, Shipping & Delivery and Returns & Refunds pages. If you do not agree, please do not use the site.
2. Product Information
We work to describe products accurately, including key features, price and availability. Images are for illustration and colours may vary by screen. Specifications can change without notice by the manufacturer.
If a listing contains an error, we may correct it and will contact you before processing an affected order.
3. Brands and Trademarks
NIXTRONIC is an independent retailer. Product and brand names, logos and trademarks belong to their respective owners and are used only to identify the products offered. Their use does not imply that NIXTRONIC is affiliated with, authorised by or endorsed by those brands.
4. Orders, Pricing and Payment
Prices are shown in US dollars and exclude shipping, which is shown at checkout. An order is an offer to buy; it is accepted when we confirm it has been dispatched. We may decline or cancel an order, for example if an item is unavailable, a price is clearly wrong, or payment cannot be verified, and will refund any amount paid.
Payment is processed by third-party payment providers. You confirm that you are authorised to use the payment method provided.
5. Shipping, Duties and Risk
Delivery rates and estimated times are set out on the Shipping & Delivery page and at checkout. Estimates are not guarantees. Import duties, taxes and customs fees for international orders are the responsibility of the recipient unless stated otherwise.
Risk of loss passes to you when the order is delivered to the address you provided.
Check your address.Orders ship to the address entered at checkout; contact us quickly if it needs correcting.
6. Cancellations, Returns and Warranty
You may request a return of eligible items within 60 days after delivery under our Returns & Refunds policy. To cancel an order before it ships, contact us as soon as possible.
Products may be covered by a manufacturer warranty; coverage depends on the product and region. Contact us and we will help confirm the warranty that applies. Nothing in these terms limits rights you have under applicable consumer law.
7. Acceptable Use
You agree not to misuse the website, including attempting to gain unauthorised access, interfering with its operation, submitting false information, or using automated tools to copy content or place orders.
8. Liability
To the extent permitted by law, NIXTRONIC is not liable for indirect or consequential losses, and our total liability for any order is limited to the amount you paid for it. This does not exclude liability that cannot be excluded by law.
9. Governing Law and Contact
These terms are governed by applicable Indonesian law. Mandatory consumer protections that apply in your country of residence continue to apply where required.
For any question about these terms, reach us through the Contact page. You can also email support@nixtronic.com or write to us at Jl. Sultan Iskandar Muda No.44, RT.6/RW.9 Kebayoran Lama Selatan, Kebayoran Lama Jakarta Selatan, DKI Jakarta 12240 Indonesia.
